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02-15-2014, 05:28 AM | #11 |
Go beyond...PLUS ULTRA!!!
Join Date: Jan 2012
Location: Higher than you'd think, but lower than you'd hope.
Posts: 7,044
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Quote:
Yokatta is a middleman service run by one person. Filing claims against them is only likely to stop them from providing us with these options for importing. Yeah, delays suck, but again, this isn't a major US retailer, it's one person living in Japan. They can sometimes be slow responding to emails, especially right after Japanese holidays and severe weather conditions. Cut them some slack.
If it's been over a week since they said it would be shipped out now, the better option is to just email them asking for an update, don't jump straight to the pitchforks unless they continue to ignore you (which is very unlikely).
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02-15-2014, 05:59 AM | #12 |
GOKAIPOP
Join Date: Feb 2013
Posts: 1,786
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One guy or fifty, asking for payments as a gift is extremely crappy and untrustworthy for any kind of business. I'd be sweating too.
Last edited by Starscream Gaga; 02-15-2014 at 06:02 AM.. |
02-15-2014, 12:17 PM | #13 |
Veteran Member
Join Date: Jan 2014
Posts: 2,533
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Quote:
But above all, I just wish there was some way to view the status of an item on their website or something and that's kinda why I don't like how I have to constantly email them to find out any info whatsoever right now. Right now, I don't know what happened to it. It can literally be anything from they've been held back by snow, to them shipping it out and forgetting to tell me, to them completely forgetting about my item, to (god forbid) they lost it and are hesitant to tell me, or (god forbid even more) my item never actually came in and I'm just throwing money at them. I almost 100% believe it's not the last scenario but the whole thing is...I can't exactly say for certain. It just sucks because I paid EMS shipping, and it's like paying SAL with any other business because at the end of the day, I still won't receive my item for 3-4 weeks after I paid shipping anyway. |
02-16-2014, 03:03 AM | #14 |
Junior Member
Join Date: Oct 2013
Posts: 142
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Quote:
Yokatta is a middleman service run by one person. Filing claims against them is only likely to stop them from providing us with these options for importing. Yeah, delays suck, but again, this isn't a major US retailer, it's one person living in Japan. They can sometimes be slow responding to emails, especially right after Japanese holidays and severe weather conditions. Cut them some slack.
If it's been over a week since they said it would be shipped out now, the better option is to just email them asking for an update, don't jump straight to the pitchforks unless they continue to ignore you (which is very unlikely). For the past ten years or better, I've sold things on eBay, elsewhere on the internet, and I have helped my parents with their own eBay sales. There is not a circumstance in the entire WORLD, barring your own death, that should prevent you from shipping (or responding to e-mails) in SEVEN business days. I'm sorry man, no matter how many people you are, there's no excuse for piss poor service. As far as the bolded goes... oh boo hoo! Whatever shall we do without them? Oh wait, there's several other, better proxy services. Damn, Yokatta got mad and ran away. Heartbreak. Last edited by Jotaro Kujo; 02-16-2014 at 03:06 AM.. |
02-17-2014, 07:16 AM | #15 |
Veteran Member
Join Date: Jan 2014
Posts: 2,533
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Okay Yokatta got back to me and told me it was already shipped out last week...in fact it's already in the U.S.
Weird, but I'm not complaining. |
02-17-2014, 10:20 AM | #16 |
Member
Join Date: Dec 2013
Posts: 334
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Honestly, before I even got to the point of paying anything, the extremely slow (and half-assed) responses I got from my inquiries told me to stay away. Perhaps they DO come through in the end, but I don't want to have to chase someone to give them my business.
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02-17-2014, 08:13 PM | #17 |
Veteran Member
Join Date: Jan 2014
Posts: 2,533
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Quote:
Every step of the way, I was given some sort of maximum time as to when I should expect a response and they've failed to meet the deadlines A LOT. Now my situation may or may not have been one in which they failed to ship out the item in time, but they sure as hell failed to get back to me within the time they said so I spent all of last week worried and, honestly, when it comes to business, I just prefer it to be as smooth as possible. I won't say I'm going to write them off completely because who knows what will happen in the future, and I can at least feel secure knowing that my item IS coming to me, but I will be hesitant. Last edited by MaskedRiderAsakura; 02-17-2014 at 08:15 PM.. |
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