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View Poll Results: Would you order Figuarts from P-Bandai US? | |||
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Voters: 0. This poll is closed |
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08-12-2014, 01:55 AM | #11371 |
OCP--Directive 4
Join Date: Jan 2014
Location: Skutttlebutt, Over NYC
Posts: 1,326
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Quote:
Quote:
Maybe they're still working it out with whatever vendors they use to acquire the stock they want, given Bluefin isn't bringing over the Gaim Figuarts and BBTS is left to their own middlemen.
As for me, guess what I'm doing this weekend! Thanks to work, SDCC and other stuff getting in the way, I've had a major backlog in general pile up, especially on the Figuarts end. Figured its about time I start unboxing stuff and rearranging my displays. Amazing. |
08-14-2014, 10:51 AM | #11372 |
GOKAIPOP
Join Date: Feb 2013
Posts: 1,786
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A bit PO'd with Mandarake. I've spend thousands of dollars on their store, but I've never encountered this BS before.
I made an order of 6100Y, however one of the items is out of stock. That really sucks, but its not really their fault so no biggie. My problem is that because that drops the order to 3600Y they want to charge me another 500Y handling fee. How about get lost? I made an order that fit the criteria to avoid the handling fee, it was them that couldn't provide the merchandise. Why should I have to pay more because they listed an out of stock item? That's ludicrously shit. I can understand if my order wasn't over 5000Y to begin with, but I shouldn't be paying extra for their errors. Really not happy with that crappy service. I'm already missing out, don't put salt on the wound of the customers that aren't getting what they wanted, Mandarake! I emailed them politely explaining the situation and asking that the handling fee be revoked, but I will be really disenchanted with them if they don't. I don't think its fair to say "order over 5000Y to avoid handling fee" and then "lol whoops we already sold one of those items, here's that handling fee you were meant to avoid!" especially considering one of the left over items was actually order filler to being with! Last edited by Starscream Gaga; 08-14-2014 at 11:08 AM.. |
08-14-2014, 12:03 PM | #11373 |
Tokusatsu Hero
Join Date: Jan 2012
Location: Austin, TX
Posts: 5,525
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This is why there is an option during checkout to choose to cancel your order if an item goes out of stock.
You chose not to select that. This is a policy that they are incredibly upfront about and warn you repeatedly. No, your order actually does not fit that criteria anymore. It's as if you had never ordered the other items anymore... because you aren't getting them now. So you're below the minimum. Like they warned. Plain and simple. I don't really feel that you have a right to complain if you don't heed the warnings and be cautious with the orders by selecting to cancel. If you don't pick that option, you are actually saying that "I am okay with the fee if this happens."
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08-14-2014, 03:05 PM | #11374 |
Tokusatsu Hero
Join Date: Aug 2013
Location: Maryland
Posts: 6,223
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CStoys has new figuarts up for pre-order. It looks like they have a new rule only limiting down for 24 pre-orders. I'm surprise that SHF Ryugen is still up on CStoys. I guess people really must hate Mitchy at the moment not to buy a SHF of Ryugen.
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08-14-2014, 03:15 PM | #11375 |
Veteran Member
Join Date: Jan 2012
Location: Alta Loma, CA
Posts: 1,150
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Quote:
A bit PO'd with Mandarake. I've spend thousands of dollars on their store, but I've never encountered this BS before.
I made an order of 6100Y, however one of the items is out of stock. That really sucks, but its not really their fault so no biggie. My problem is that because that drops the order to 3600Y they want to charge me another 500Y handling fee. How about get lost? I made an order that fit the criteria to avoid the handling fee, it was them that couldn't provide the merchandise. Why should I have to pay more because they listed an out of stock item? That's ludicrously shit. I can understand if my order wasn't over 5000Y to begin with, but I shouldn't be paying extra for their errors. Really not happy with that crappy service. I'm already missing out, don't put salt on the wound of the customers that aren't getting what they wanted, Mandarake! I emailed them politely explaining the situation and asking that the handling fee be revoked, but I will be really disenchanted with them if they don't. I don't think its fair to say "order over 5000Y to avoid handling fee" and then "lol whoops we already sold one of those items, here's that handling fee you were meant to avoid!" especially considering one of the left over items was actually order filler to being with! Quote:
This is why there is an option during checkout to choose to cancel your order if an item goes out of stock.
You chose not to select that. This is a policy that they are incredibly upfront about and warn you repeatedly. No, your order actually does not fit that criteria anymore. It's as if you had never ordered the other items anymore... because you aren't getting them now. So you're below the minimum. Like they warned. Plain and simple. I don't really feel that you have a right to complain if you don't heed the warnings and be cautious with the orders by selecting to cancel. If you don't pick that option, you are actually saying that "I am okay with the fee if this happens." |
08-14-2014, 03:37 PM | #11376 |
さあ, 海賊の時間だ!!
Join Date: Jan 2012
Location: Houston
Posts: 3,039
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Quote:
A bit PO'd with Mandarake. I've spend thousands of dollars on their store, but I've never encountered this BS before.
I made an order of 6100Y, however one of the items is out of stock. That really sucks, but its not really their fault so no biggie. My problem is that because that drops the order to 3600Y they want to charge me another 500Y handling fee. How about get lost? I made an order that fit the criteria to avoid the handling fee, it was them that couldn't provide the merchandise. Why should I have to pay more because they listed an out of stock item? That's ludicrously shit. I can understand if my order wasn't over 5000Y to begin with, but I shouldn't be paying extra for their errors. Really not happy with that crappy service. I'm already missing out, don't put salt on the wound of the customers that aren't getting what they wanted, Mandarake! I emailed them politely explaining the situation and asking that the handling fee be revoked, but I will be really disenchanted with them if they don't. I don't think its fair to say "order over 5000Y to avoid handling fee" and then "lol whoops we already sold one of those items, here's that handling fee you were meant to avoid!" especially considering one of the left over items was actually order filler to being with! Quote:
This is why there is an option during checkout to choose to cancel your order if an item goes out of stock.
You chose not to select that. This is a policy that they are incredibly upfront about and warn you repeatedly. No, your order actually does not fit that criteria anymore. It's as if you had never ordered the other items anymore... because you aren't getting them now. So you're below the minimum. Like they warned. Plain and simple. I don't really feel that you have a right to complain if you don't heed the warnings and be cautious with the orders by selecting to cancel. If you don't pick that option, you are actually saying that "I am okay with the fee if this happens." Quote:
Though I agree the 500 yen fee thing is up front, I will caveat all this by saying I submitted an order some time back that was over the 5000 minimum, but one of the items had sold, dropping it below the minimum...and I was not charged the 500 yen fee. Maybe it was an "oops" on their part and they just forgot to add it.
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3DS Friend Code: 4339-2473-8669 |
08-14-2014, 04:51 PM | #11377 |
Join Date: Oct 2011
Location: Lexington, Ky
Posts: 16,328
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In my experience Mandarake has never not charged me the 500 yen if my final order came in under 5000. Even if my initial order was 10,000+. If you come in under 5000 in the end, they charge it, always. I've spent a seriously ridiculous amount of money with them over the years and never not paid the fee on orders under 5000.
As others have stated that's why they give you the option to cancel an order if 1 or more items are out of stock. To keep from shipping only a few of the things you wanted, and to keep from paying that additional fee if your order comes under as a result of a cancellation. I apologize if this comes off rudely, but getting upset because they didn't have something in stock is kind of silly too. Especially considering they've always operated on this dual store front/online sales model that features all the same items. With an inventory as huge as theirs, and with a system like that, is it really that surprising that sometimes they're sold out of something online? They sell out of stuff I want all the time. In any case, this is an S.H. Figuarts discussion thread. NOT an air out your issues with an online retailer thread. So please, keep the discussion focused people.
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08-14-2014, 05:54 PM | #11378 |
GOKAIPOP
Join Date: Feb 2013
Posts: 1,786
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Quote:
This is why there is an option during checkout to choose to cancel your order if an item goes out of stock.
You chose not to select that. This is a policy that they are incredibly upfront about and warn you repeatedly. No, your order actually does not fit that criteria anymore. It's as if you had never ordered the other items anymore... because you aren't getting them now. So you're below the minimum. Like they warned. Plain and simple. I don't really feel that you have a right to complain if you don't heed the warnings and be cautious with the orders by selecting to cancel. If you don't pick that option, you are actually saying that "I am okay with the fee if this happens." Quote:
I apologize if this comes off rudely, but getting upset because they didn't have something in stock is kind of silly too. Especially considering they've always operated on this dual store front/online sales model that features all the same items. With an inventory as huge as theirs, and with a system like that, is it really that surprising that sometimes they're sold out of something online? They sell out of stuff I want all the time.
Sure, I'll drop it, but this thread is constantly about Mandarake, Jungle, Amazon and the like, so I thought it would be OK. |
08-14-2014, 07:00 PM | #11379 |
Member
Join Date: Dec 2013
Location: Chilling with StarNinger, Kyoryu Gold, ToQ6, and Shinken Gold
Posts: 954
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We are a month away from Akaranger coming out. That is pretty exciting. I can't wait to add him to my collection of red rangers
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08-14-2014, 07:03 PM | #11380 |
「蝙蝠騎士の魔界<ブラム>」
Join Date: Jan 2013
Location: The Catacombs of Ohio
Posts: 12,794
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I haven't seen Goranger but yeah, I'm pretty hyped for his release, even though I won't be able to get him for a while. Whenever I do get him I definitely plan to put him right next to Ichigo.
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