TokuNation - S.H. Figuarts (Toku Related) Thread

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MaskedRiderAsakura

05-21-2014 07:10 PM

Quote:

Originally Posted by R Muzzy (Post 365880)

I had good experiences with Nippon-Yasan at first, but they've become extremely dodgy and shady with me of late, so I stopped using their service and am happily back with Yokatta again.

Nippon-Yasan has great prices, but their shipping is so high I end up paying more with them.

After my Kyoryu Gold debacle, when I had three preordered from shortly after they went up, I became really hesitant for future dealings. They didn't even bother to tell me what was happening until I inquired about it, and many of us who experienced the problem received different answers, or no responses at all.

Now, when I tried to cancel an order that was placed back at the start of the year, they refused me. Apparently they have changed their cancellation policy, but refuse to honor it for orders placed prior to the change.

They made no mention of this change anywhere except in small lettering on their FAQs page, and just told me in a message when I asked to cancel.

That's extremely unprofessional and shady work, as far as I'm concerned. They can ban my account for not paying for my preorders if they want, I will not be going back to them.

Yeah, I'm having issues with NY as well. IIRC, you CAN cancel orders with them, right? Well I made a mistake as I have two accounts on NY because I forgot I made my first account and SHF Bravo was pre-ordered on both. I paid on one of the accounts already and I requested if I could cancel my pre-order on the other one. After all, I don't plan on buying the same figure twice. They told me this:

Hello

Thank you for your message

We don't accept any cancellation on a pre order paid or unpaid.
Following too many cancellation we do not accept anymore cancellation paid or unpaid.
Our suppliers do not allow us any of them now
Any unpaid order or cancellation will conduct to the termination of your account.

Kind Regards

Nippon-yasan.com
Customer Service

I don't understand exactly how they're run, but I don't understand why this would be an issue; Bravo doesn't come out for another 4 months. I acknowledge that this is somewhat my fault for not keeping track of my accounts, but my only two options are to either pay for the same figure twice or risk my account being cancelled? That doesn't seem right.

Electric Turahk

05-21-2014 07:21 PM

It's right there in the email...

Quote:

Our suppliers do not allow us any of them now

It's a new NY policy (must be very new as I cancelled one there maybe a month and a half ago) because they themselves aren't being allowed to cancel their orders for the figures. So then they're stuck with the one they ordered for you and that's a loss to them.

Thessair

05-21-2014 08:21 PM

Yeah, they aren't going to stay in business long if they keep having to eat the costs on items they may or may not sell. Both they and their suppliers have probably been burned by people placing placeholder orders. Does it suck? Sure. But it makes sense from the perspective of the business.

MaskedRiderAsakura

05-21-2014 09:05 PM

Quote:

Originally Posted by Thessair (Post 365934)

Yeah, I suppose you're right. Still though, I think Bravo is going to sell like hotcakes, given the popularity of Gaim and him being a pretty memorable character. But I see the point.

Thessair

05-21-2014 09:56 PM

Bravo may sell like crazy (I hope he does, he's awesome) but I'm surprised to see they're still taking pre-orders. I'd have thought they would have capped by now. He, Ryugen, and Jinba Lemon are the only Gaim releases still available there.

Infinitevirtue

05-21-2014 10:59 PM

I thought for the Web Exclusives, Bandai takes orders for them for the period that the pre-orders are open and then that once it closes that is all the produce? Which is why some Exclusives are so rare because people waited for the secondary market instead of pre-ordering them initially so less was made. So it would make sense that they are still taking orders for Bravo if Bandai is still taking orders. I could be wrong though.

Den-O

05-21-2014 11:14 PM

Yo yo, Kachidoki revealed on the front page

Kiryu

05-21-2014 11:20 PM

Quote:

Originally Posted by Den-O (Post 366036)

Yo yo, Kachidoki revealed on the front page

Kachidoki Arms, Jimba Lemon, Bravo, Bio Rider, AkaRanger…not to mention the Bluefin releases from August.

September is gonna hurt the wallet. :cry

Den-O

05-21-2014 11:32 PM

Between September and October, I mean just damn. I'm gonna have a hell of a time trying to get the stuff I want. Which is basically all of it.