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I've been burned in the past by relying on their Twitter a few times. They NEVER post exclusive Riders going up anymore for some reason. I did the same thing and had a few searches up for "Buffa" and "Birth". And of course they went up during my commute to work like I've also come to expect, but was very glad to see them still around when I got in. |
When will hobby genki put on preorders for the new riders?
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If you buy multiple, and they are released the same month, you loose out on bundled shipping and the extra costs start to add up So I do not see the incentive either haha |
In my head, I think, “well if I ever have a customer service issue, I’d rather talk to the American company.”
I have not had one, thankfully, but I’m an anxious person anyway. |
I can vouch for having issues resolved when using Hobby-Genki in regards to the status of my orders. I think that since we have more people importing items now that a lot of companies take their Customer Service serious...I'm not saying every website is that way and to be wary of who and where you buy from even from American websites or sellers
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I mean it's just ease, especially when it comes to exclusives. Yeah, I'm paying what is essentially the figure's base price and shipping rolled into one, but I also get the option to put down a deposit on-top of that. Not all places offer no-money or partial-payment preorders, so financially it's easier for me to work with as opposed to dropping $300+ in one shot on 3 preorders.
I've had nothing but good experience with them, I've gotten immediate responses with questions and even help keeping track of orders. They ship fast, as well. So I'll support where I can. I have my thoughts on some of their pricing, as in terms of things like DX or roleplay toys their upcharges get ridiculous, but so far their Figuarts prices have been reasonable for the most part. They're a business, so they gotta make a profit. |
I also just like using that store. Like... Don't really need to question that.
A vast, vast majority of my orders come from Japan. But I like support Tokullectibles when I can and p Bandai Riders are an easy one to do that with. |
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