Then they should do like Amiami does and have a set number of stock when doing pre-orders instead of taking every one that's put in and then cutting loose the ones they can't fill once they get their stock in.

At this point pre-ordering from HLJ doesn't even guarantee that you'll get your stuff. You're basically participating in a lottery.

HLJ has not fufilled my preorder no less then five times. Some Transformer MPs and some Sentai stuff. I gave up on them and now never pre-order from them or always have a back-up. The Customer Service sucks too, there's always someone else they want to blame for their own crap service and never even have the decency to TELL you their not fulfilling your order, you'll just be waiting until you notice everyone else has theirs and then you have to contact them yourself.

Good god and I thought Toywiz was bad...

Great, now you guys have me legitimately wondering if I should just cancel my preorders with them...

Depends on what you actually have preordered, I haven't noticed from the last couple pages what you might have. If preorders on every other site are closed, there's no reason to get rid of them, because at least the miniscule chance of HLJ fulfilling your order is better than not having one at all (if no chance of picking it up soon after release). If it's something available on another website right now, especially at a comparable price, you have nothing to lose from dropping your HLJ order.

The thing is, no preorder will be perfect and 100% guaranteed. Even AmiAmi, who are typically fantastic about fulfilling pre- and back-orders, have flubbed a listing and allowed for more orders than they have; this happened recently with AC Gridon. There still is no site in recent memory as notorious for dropping orders or not even having items you've ordered and paid for, supposedly sitting in the Private Warehouse, as HLJ.

My question is who's actually getting their pre-orders fulfilled because I've seen absolutely nobody who's pre-ordered an item actually receive them so their stock MUST be going to someone.

AC Duke and Kachidoki Gaim.

YIKES. I primarily use them for Transformers, so I suppose I've had less opportunites to be hurt by their stock issues.

For what it's worth, I've consistently had all my recent Transformer preorders from them fulfilled. I went with them for MP-17, 18, 19 & 12G along with Go! Exprime and Go Prime and Generations Rhinox and I think Orion/Megs, with no issues. I suppose I've been fortunate. If it's relevant at all, I've consistently preordered each of those the day they went up on HLJ, though that may not have guaranteed others in similar situations, for all I know.

And yet because of HLJ I got an AC Zangetsu for like 2000 yen with shipping, when he goes for like 15000 yen now thanks to scalpers :lol

So…how's Kyoryu Green and Blue for those that got him in hand?