Ticket, couldn't see any other contact method. They replied almost immediately and said they'd look into what is going on and get my stuff shipped out. It's vague and generic so I didn't know what to expect, but it's been almost a full day now since that reply and I've heard nothing else and my stuff hasn't shipped either.

This may just mean they're still trying to find what the problem actually is, but now I've already asked them once I don't know what kind of timeframe to use any more. I mean if I give it another week, it's taking the piss a bit really isn't it? But if I reply to them tomorrow evening then maybe I haven't given them enough time.

Hrm. I wouldn't wait more than two business days after their last email, personally. I'd just let them know you were following up as it seems other folks have gotten theirs and you hadn't heard back. The whole point of a ticket system for most businesses is to keep you up to date on things and it looks as though they've kind of dropped the ball this time.

Alright I'll drop another ticket, see what happens.

Am I reading this right? Wtf?


And to think I was freaking about Yokatta taking 3 months until I got my package...

Considering Yokatta has the ridiculously dodgy and untrustworthy "Payment as Gift" BS, I'd be freaking out if a parcel from them was taking 3 months too!

Kyoryu Gold is on a delivery truck on its way to me. The wait is killing me~!

Meanwhile my Kabuto is still being processed for shipping even though I paid as soon as they requested it...

On a happier Nippon Yasan note, my Kyoryu Gold arrived today.

http://i1113.photobucket.com/albums/...ps96588255.jpg

He's fairly beautiful. I really love the Zander Thunder, I'm really glad it opens and he actually holds his Zyudenchi well! I'm still terrified of losing the little thing, but damn does he look awesome setting up his finisher! The Garubri Changer is especially well detailed and looks fantastic, too, every tiny detail is there, even on such a small piece, its truly fantastic. To change his left hand, the Gaburi Changer is removable, which is good, so you can take the hands out easily and then put the Changer back on before putting the new hands in. It makes changing his hands A LOT easier then I was predicting. And he's got his wings! I'm still wondering if at one point they really were gonna miss them out, because some of the photos on the box have them and some don't, I'm just really glad they do!

Some complaints, his hands for holding the Zander Thunder aren't the best and he drops it a lot when its not opened and I really wish he came with interchangeable extended wings to pose him flying. Still, he's a really fantastic figure.

I'll do some more photos and post them in the Cool Stuff thread when I get back from work. Sadly my display room is full of furniture while we put in some new flooring and paint some rooms so I can't get to my other Kyoryugers and do some poses of Kyoryu Red with the Fang Shot he comes with right now!

I've had my two most expensive figures break on me because their wrist joints were weak. I own well over 50 Figuarts, all of which I treat with the utmost care. So am I lazy, like to complain and feel the figure is to blame rather than myself?

Quit the unnecessary swearing and stop generalising.

So Nippon Yassan didn't reply to my message in the last 12 hours and my order still hasn't moved. Now I am getting a little worried.

Maybe send a paypal dispute? That'll get them moving. Just say something like "I'm just making sure that I don't miss out on the timeframe of paypal, I still really want the items and I'm not escalating this to a claim but I just would feel safer with the discussion to be here" and put into detail how long you've been waiting and how you only got one reply and it was vague.

People say Paypal disputes should be VERY last resort, but I've always been relatively quick to open them and have never had to escalate to a claim.

It sucks that they're screwing you around, I've been a huge fan of them and have been recommending them heaps. Its disappointing to see.