[Den-O]

I recently had to resort to using Nippon-Yasan to get the SHF Mighty Bros set.

I can safely say I will never ever ever, literally ever, use them again. I placed an order, and paid for it the same day. EMS shipping. My order then sat, and sat, and sat. They sent me an email that said it was in "preparation" but after a whole week no movement. So I contacted them to be told that it would be shipped immediately. Another week goes by and no shipment so I message them again, they tell me they don't ship on weekends. Okay. Well, I paid for it two weeks ago during the week, and entire week had elapsed in between two weekends so you know, not even remotely a valid excuse.

So I went to file a paypal claim only to find a lovely message from NY telling me that if I initiated a claim, they would lock my account and delete all my orders until it was resolved. Yikes. So I gave them another day and messaged them again. FINALLY my box "ships". I put that in quotation because they gave me a dummy tracking number that didn't work for nearly 4 days because they still hadn't actually shipped it. Finally the tracking started working earlier this week and the box actually showed up today. But seriously, 3 weeks for an EMS package to arrive, the worst customer service I've experienced. It's just not worth it.

I would never ever recommend them to someone. For anything at all. There is no good will there from me.