[Den-O]

So I just had my first bad experience with Mandarake ever. After over 100 orders with them I just got shafted. I ordered a DX Murphy K9 D-Bazooka from Dekaranger last week as a Christmas present to myself. It arrived today just in time for the holiday. It was listed as opened but unused on the item page. Which in Mandarake terms generally means dead mint.

However what they failed to mention on the item page is that the whiteish gray plastic has faded terribly, some of the chrome is chipped and there's some kind of brown gunk and stains on the toy in various places.

If something is faded/broken/used/anything Mandarake always tells you up front in their listing. They go the extra mile to make sure you know what you're buying. In this instance they made no mention of any of these problems. I've never had a problem with them before, and I'm a very good customer, I'm not sure that they do returns or refunds but I've requested one to see what happens. Who knows.