[Kiwami]

I use AE for Web-Exclusives for like 2 years now, ever since Nippon Yasan started getting sketchy. And I throw in the retail releases there that sell out on AmiAmi.

The Transformers fandom used them longer, the site has been around for a while, and the only stuff I've heard during that time is that their customer support is very - nonexistent. Which is nothing new in this hobby from my experience.

Never had a problem with them myself, and I saved a ton of shipping because they hold stuff ridiculously long in their warehouse. Which comes in handy during global issues that hinder shipments and that sadly happens way too often nowadays.