[Starscream Gaga]

$20 for EMS is absolutely not mental, in fact its very cheap, no matter what's being sent! It's absolutely crazy to complain about that. I'm sorry, but you should be getting an idea about postage costs yourself before claiming foul play on Mandarake's part or even making the order in the first place and honestly you should've guessed that it'd be more expensive by the fact that they do tell you the time difference between the different postages and that EMS is trackable and insured and a quick Google would've given you confirmation on the price difference. If you don't want to pay express prices, don't order express. As well as getting the item in a quarter (or less) of the time, you are able to track it and it is insured, which it is not in SAL (if the item's lost, you're out of pocket as long as they prove it was sent, for example).

From what I understand, Mandarake actually package, address and weigh the parcel to get an accurate postage charge, that's why you don't get it until the order's confirmed. They're not charging a flat postage fee.