[superblade]

Has anyone bought from this website before and if yes have you experienced any problems.


I pre-ordered SHF Renewal Black and Battle Hopper from them (they require payment upfront).
I also ordered a Back-Order item from them on 14th October.

this is their explanation of Back order items is anyone doesnt know


"the item is not in stock. As we are based in Kuramae Taito-Ku (next to Bandai HQ) the center of the wholesale toy business we can easily get the items from our local suppliers. In case we cant we will cancel and refund your order."


So, the thing is before I opened a Paypal dispute on the 27th November I emailed and messaged them via the Contact Us many times and I never got one reply.


I have also paid shipping for Black and Battle hopper, but, they have still not shipped it. They have not replied to my messages on the paypal dispute file, but, they cancelled my Back-order order and they have not contacted me about it or refunded me either.


So, now they have not refunded me the Back-order order and I have paid for my SHF order + shipping which they are not shipping; and are not replying to me either.