[MaskedRiderAsakura]

Quote:

Originally Posted by R Muzzy

I had good experiences with Nippon-Yasan at first, but they've become extremely dodgy and shady with me of late, so I stopped using their service and am happily back with Yokatta again.

Nippon-Yasan has great prices, but their shipping is so high I end up paying more with them.

After my Kyoryu Gold debacle, when I had three preordered from shortly after they went up, I became really hesitant for future dealings. They didn't even bother to tell me what was happening until I inquired about it, and many of us who experienced the problem received different answers, or no responses at all.

Now, when I tried to cancel an order that was placed back at the start of the year, they refused me. Apparently they have changed their cancellation policy, but refuse to honor it for orders placed prior to the change.

They made no mention of this change anywhere except in small lettering on their FAQs page, and just told me in a message when I asked to cancel.

That's extremely unprofessional and shady work, as far as I'm concerned. They can ban my account for not paying for my preorders if they want, I will not be going back to them.

Yeah, I'm having issues with NY as well. IIRC, you CAN cancel orders with them, right? Well I made a mistake as I have two accounts on NY because I forgot I made my first account and SHF Bravo was pre-ordered on both. I paid on one of the accounts already and I requested if I could cancel my pre-order on the other one. After all, I don't plan on buying the same figure twice. They told me this:

Hello

Thank you for your message

We don't accept any cancellation on a pre order paid or unpaid.
Following too many cancellation we do not accept anymore cancellation paid or unpaid.
Our suppliers do not allow us any of them now
Any unpaid order or cancellation will conduct to the termination of your account.


Kind Regards

Nippon-yasan.com
Customer Service

I don't understand exactly how they're run, but I don't understand why this would be an issue; Bravo doesn't come out for another 4 months. I acknowledge that this is somewhat my fault for not keeping track of my accounts, but my only two options are to either pay for the same figure twice or risk my account being cancelled? That doesn't seem right.