[Den-O]

In my experience Mandarake has never not charged me the 500 yen if my final order came in under 5000. Even if my initial order was 10,000+. If you come in under 5000 in the end, they charge it, always. I've spent a seriously ridiculous amount of money with them over the years and never not paid the fee on orders under 5000.

As others have stated that's why they give you the option to cancel an order if 1 or more items are out of stock. To keep from shipping only a few of the things you wanted, and to keep from paying that additional fee if your order comes under as a result of a cancellation.

I apologize if this comes off rudely, but getting upset because they didn't have something in stock is kind of silly too. Especially considering they've always operated on this dual store front/online sales model that features all the same items. With an inventory as huge as theirs, and with a system like that, is it really that surprising that sometimes they're sold out of something online? They sell out of stuff I want all the time.

In any case, this is an S.H. Figuarts discussion thread. NOT an air out your issues with an online retailer thread. So please, keep the discussion focused people.