[Starscream Gaga]

Quote:

Originally Posted by Electric Turahk

This is why there is an option during checkout to choose to cancel your order if an item goes out of stock.

You chose not to select that.

This is a policy that they are incredibly upfront about and warn you repeatedly. No, your order actually does not fit that criteria anymore. It's as if you had never ordered the other items anymore... because you aren't getting them now. So you're below the minimum. Like they warned. Plain and simple.

I don't really feel that you have a right to complain if you don't heed the warnings and be cautious with the orders by selecting to cancel. If you don't pick that option, you are actually saying that "I am okay with the fee if this happens."

Which would be understandable if they actually stated that if they can't fulfill your order then they'd still charge you, which they don't. I shouldn't have to constantly risk everything and then try and catch it when it goes back up because they charge you extra for not fulfilling the order. I only tick the box when there's something in the order that I really don't want to miss out on and the others I don't care so much about. Ticking the box when you actually want the whole order is just stupid.

Quote:

Originally Posted by Den-O

I apologize if this comes off rudely, but getting upset because they didn't have something in stock is kind of silly too. Especially considering they've always operated on this dual store front/online sales model that features all the same items. With an inventory as huge as theirs, and with a system like that, is it really that surprising that sometimes they're sold out of something online? They sell out of stuff I want all the time.

Not to come off rudely either, but actually read the post. I didn't say I was upset over it being out of stock. That's not their fault and that's understandable, but paying the fee on top of having an item be out of stock is like shooting the dog.

Quote:

Originally Posted by Den-O

In any case, this is an S.H. Figuarts discussion thread. NOT an air out your issues with an online retailer thread. So please, keep the discussion focused people.

Sure, I'll drop it, but this thread is constantly about Mandarake, Jungle, Amazon and the like, so I thought it would be OK.