[Thessair]

Quote:

Originally Posted by Sentai King

Maybe I got ahead of myself but this company is bad and you have a point about others getting screwed. It just the way ny word it about no canceled and no refund is mess up. I know about the other sites when you said they done it to. With ny it no mistake they are known to do shady stuff like this in the past remember the kyoryu gold problem they cause for everybody it never stops.

It's pretty standard practice for the import companies to refuse to accept cancellations, especially for pre-orders. It would cost them a good deal in potentially unsold merchandise. Yes, the Kyoryu Gold situation was a problem. Trying to use that incident as a blanket bludgeon to describe every issue as 'shady' is ridiculous.

Shipping cost revisions, as I said, are not unheard of. Items can be just a shade too large or too heavy to qualify for the quoted rate. It could even be a back-end issue where the wrong data is sitting in the database. It doesn't mean they're conspiring against anyone. In the end, it may have been in the best interest to eat that cost from a customer service standpoint, but it isn't illegal for them to ask for the fees required for shipping.

It's also crazy to assume every unpopular decision a company makes is the direct result of malfeasance. It makes precisely zero sense to assume that a business is deliberately seeking to drive their customers away. It reeks more of having an agenda than a legitimate belief. I, personally, am not doing business with N-Y anymore because I don't like some of their policies. But I don't, in any way, think they are out to get me.