[Thessair]

Quote:

Originally Posted by macblo

What happened with the Sid Lock Seed promotion? I wasn't in the fandom at that point in time.

You had to buy two sets (the DX Durian & Donguri and the DX Kurumi & Matsubokkuri, as I recall) from the same retailer in order to get the Sid Lock Seed. They require payment up front for their preorders which is totally understandable. But, when the time came for the second set to release it turns out they had put a credit card on file with Bandai that had insufficient funds available. So all of their orders for those were cancelled. They were honest and owned up to it and gave everyone a refund and, purportedly, a credit with the store. I never actually received mine (the credit, I got the refund).

It was pretty inconvenient and it ended up costing a lot more money to get the set and the bonus item. It just seemed like a rookie mistake for a company that had been around for so long and it was even more a kick in the teeth considering they already had everyone's money for the things. For me, it was the last straw. Four of the five orders I'd placed with them had been messed up in some way so I decided to cut my losses and pick a new retailer.

Granted, there is no perfect store and everyone has horror stories about some place or another. Plenty of people have never had an issue with them, it was just too much for me. I didn't feel like taking any more chances.