[KaiserBlue]

Quote:

Originally Posted by AkibaSilver

Not really Lightning Collection specific, but has anyone else had problems with Hasbro's customer help website. I forgot my password, so went to their thing, typed in my username, and never got an email to reset it. Is this a common problem?

.. I just want my fixed DT White head

Have you tried contacting them using the form you fill out before doing the live chat? If you can't log-in, just use the form for live chat to fill in your info and talk to them. They remember the claim you put in if you use the same info on the form every time. I never made a hasbro account and used that form to get onto live chat and request my dino white head, took like 5 min to post my claim.