[ShiShiLeo]

Quote:

Originally Posted by Kurona

Is it just a matter of orders being late?

Well its mostly a matter of them not shipping anything until you ask about it.

I waited on an item for 2 months after the stated release date with no signs of shipping other than a "processing" status on my orders page. So then I created a support ticket and then they replied saying they would ship it, and it took about 2 weeks before they actually shipped it. Once they did, because it was DHL, it arrived in just a few days.

My most recent order I waited a little over a month and same thing played out.

The only time they have ever shipped me an item on their own volition was my first purchase from them many many months ago and even that was a little late compared to when the item started showing up at retail channels.

As for the shipping costs, some of listings include the shipping (averages about $12.50 to the US) but others don't have shipping and it seems random. Buying an item with the included shipping, they'll make a fuss about paying extra to cover shipping costs once its ready to ship; and the ones without shipping you're kind of at their mercy for FEDEX and DHL, which is around $22+

At this point I just feel more comfortable ordering from Tokullectibles, Sure Things Toys, or Gundamplanet.