[Sentai King]

Quote:

Originally Posted by arkh

Yeah, again, hopefully I just got unlucky with the situation and getting this customer service agent and they normally aren't this bad. But I personally won't be ordering from them again. I will say I got an email today from a different person who was much more polite and asked me to give them some time to resolve the issue. But they also listed a bunch of reasons why a chargeback would be bad for me, which is kind of suspicious so I'm still thinking I won't bother dealing with them and just go through my credit card company to dispute the charge.

One thing I would like to get some clarification on if anyone else knows about this: The outer, brown shipper boxes for all the Figuarts I received had a Yamato transport label directly on them. Yamato Transport is like a UPS or FedEx in Japan. I've never seen this before but Luna Park said this is normal and that Bandai is shipping Figuarts to stores using Yamato Transport now. It seems a bit suspicious though because I imagine they get their products in a larger box rather than getting individual items. Maybe I'm out of the loop though and this is a new thing?





On the last picture you can see it looks like they tried to remove it which is what made me think these labels aren't normally on there.

No the Yamato transport label is not new it means that the Figuarts were ship to someone address in japan what that means is they are using someone address to ship items to a person house and NOT their address. I know this cause when I preorder from a company all my Figuarts were brand new and had no yamato transport label on them and I had lots of items on preorder never any labels. It was ship in a big box the preorders to the company then ship in another box to me. luna park is lying about items being new quickly dispute with your card company and get all your money back.