[Electric Turahk]

Quote:

Originally Posted by Baltan II

How would they know what? I don't know what the question is.

Bluefin asks you for the sticker to verify that it's one of their distributed Figuarts and not one from Bandai Japan, since they can't provide customer service to Japanese releases.

I was trying to say how would they know it was a Wizard Figuart the sticker was on, if there's nothing on the bottom of the box uniquely identifying it as him.

Quote:

Originally Posted by PkmnMstr

Ok, it must've happened when he fell over while I was trying to pose him, but Wizard's antennae are apparently very fragile. After I got him in a nice pose I noticed something off about them, the points were broken off. I recovered one of them, which was surprising since it's so incredibly tiny. I've fixed that one, but the other piece is probably 1/3 the size of the one I fixed, so I'll probably just deal with that one being broken. It's an extremely minor detail though, so for display purposes, it's barely noticeable.

Well that's... really strange. Looking at them, it doesn't seem likely that they'd snap at all. They're connected to his helmet the whole way up, so shouldn't be prone to the typical possibility of snapping off at the base. One would think, anyways. And they aren't even that long...

Still, something to look out for it seems. Sorry man. :/

Quote:

Originally Posted by Barricade64

I have a feeling this is an Amazon goof up, which really sucks as so many of us have been waiting/still are (even though it's in stock mine hasn't shipped yet) and now we won't get the bonus part. I really hope Bluefin and/or Amazon will set things right.

Also, does anyone know why Amazon does pre-order price guarantee for books and dvds but not toys? I know it's only a few dollars but I feel screwed over that when they get Figuarts in they always drop the price a little but I still get charged full.

Seeing as my reply from Bluefin began with "Hmmmah it sounds like Amazon forgot it." - I'd say it's an Amazon thing too.

-.- Somebody here told me they did do price guarantees for toys, so I didn't cancel and re-preorder when the price drop. Dangit.

----

So does anyone know the email for Bluefin customer support? I replied asking for it, but haven't gotten anything back, and I'm not finding anything on their Facebook page. I want to try and get this emailed to them ASAP.

[PkmnMstr]

Quote:

Originally Posted by Electric Turahk

So does anyone know the email for Bluefin customer support? I replied asking for it, but haven't gotten anything back, and I'm not finding anything on their Facebook page. I want to try and get this emailed to them ASAP.

I made a submission via their contact page. I haven't heard back yet though.

http://www.bluefincorp.com/catalog/contacts/contacts/

[Electric Turahk]

Quote:

Originally Posted by PkmnMstr

I made a submission via their contact page. I haven't heard back yet though.

http://www.bluefincorp.com/catalog/contacts/contacts/

Right, I found that but since it's sales@bluefin, I figured it was just for stores to use. And they want me to attach a copy of the invoice and a picture, which can't be done via the form at least.

[Baltan II]

Quote:

Originally Posted by Electric Turahk

I was trying to say how would they know it was a Wizard Figuart the sticker was on, if there's nothing on the bottom of the box uniquely identifying it as him.

UPC. I don't own Wizard myself, but I can see from pics that the UPC isn't on the back, so it's got to be on the bottom, right?

Quote:

Originally Posted by Electric Turahk

-.- Somebody here told me they did do price guarantees for toys, so I didn't cancel and re-preorder when the price drop. Dangit.

Amazon's price guarantee is only during the preorder period, not once it's in-stock. Also, the price can only be based on what Amazon.com is asking, not third-party sellers, but in this particular case I don't know if you two are referring to Amazon's own price or another seller.

That said, I've always canceled and placed a new order whenever the preorder price goes down, for the added peace of mind.

Quote:

Originally Posted by Electric Turahk

So does anyone know the email for Bluefin customer support?

customerservice at bluefincorp.com

[PkmnMstr]

Quote:

Originally Posted by Electric Turahk

Right, I found that but since it's sales@bluefin, I figured it was just for stores to use. And they want me to attach a copy of the invoice and a picture, which can't be done via the form at least.

Amazon did tell me to contact Bandai and not Bluefin. I didn't try that though.

[Baltan II]

Quote:

Originally Posted by PkmnMstr

Amazon did tell me to contact Bandai and not Bluefin. I didn't try that though.

Don't bother. Amazon doesn't know the nuances of contacting customer service for things like this. Bandai Japan isn't likely to help you if you contact them directly and will probably tell you to contact Bluefin themselves, if they even understand your email. Bandai America can't help you either.

[Electric Turahk]

Quote:

Originally Posted by Baltan II

UPC. I don't own Wizard myself, but I can see from pics that the UPC isn't on the back, so it's got to be on the bottom, right?



Amazon's price guarantee is only during the preorder period, not once it's in-stock. Also, the price can only be based on what Amazon.com is asking, not third-party sellers, but in this particular case I don't know if you two are referring to Amazon's own price or another seller.

That said, I've always canceled and placed a new order whenever the preorder price goes down, for the added peace of mind.



customerservice at bluefincorp.com

Ah, makes sense.

Yes, yes, I know it's based on what Amazon.com asked... I was ultimately charged a few dollars more than the lowest price it hit during the preorder period, because that's what it was when I placed my order. Like you said, for peace of mind I should have just cancelled and replaced the order.

And thanks for the email. I've sent one to them, so here's hoping it works out.

[Baltan II]

Quote:

Originally Posted by Electric Turahk

Yes, yes, I know it's based on what Amazon.com asked... I was ultimately charged a few dollars more than the lowest price it hit during the preorder period, because that's what it was when I placed my order. Like you said, for peace of mind I should have just cancelled and replaced the order.

And thanks for the email. I've sent one to them, so here's hoping it works out.

You can contact Amazon and raise a stink over the price guarantee not being honored, and will probably get the money back. I wish I was monitoring Wizard's prices over all this time so I could see exactly what happened myself.

You're welcome. I had the email handy because I had to replace a broken stand arm from SHMA Godzilla. They responded promptly but it does take time for them to get pieces from Bandai Japan.

[NGW]

So I am looking into getting Ryuki off of BBTS from my dad for my birthday in July.

Was really going back and forth if I wanted Ryuki or Zolda. While Kitaoka was easily my favorite character in the series, and I absolutely love the design of Zolda's suit and vents, Shinji is the main rider and I've kinda got that as my running theme in my collection it would seem, plus I feel that Ryuki is a far better deal as far as what you get for your money (seeing as he comes with freaking Dragredder, a stand for the two of them, cards, hands, etc.), plus I did really enjoy his character for the most part.

I know I am on a "no more figures" thing right now, we don't really have the room for them, and I certainly can no longer spare the money for them. But if I get one from my dad for my birthday, I think an exception can be made. Especially since Ryuki has quickly become my favorite season of the show.

[Dr Kain]

Question, is the Figuart of Accel red or orange? The pictures on Mandrake make him look orange, but I'm pretty sure he was red in the show.