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Thread
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Toy-Buying Resource: "Where does he get those wonderful toys?"
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05-15-2021, 09:27 AM
#
509
MrWilliamGraham
Veteran Member
Join Date: May 2020
Location: Chicago
Posts: 1,473
Update for my Nippon-Yassan orders
Got an email this morning stating they reached maximum storage capacity and my item will be shipped by ferry, as they can no longer keep orders. So despite them alerting me I needed to change my shipping method, and my best efforts to try to at least confirm if they could consolidate my other items, they're just sending it off on a boat. But hey, at least I didn't have to pay for that "additional fee" Hopefully I get a tracking number once it's processed
So yea, I wouldn't recommend these guys. Their prices aren't all that great and it takes several weeks to months for them to receive the item after the release date. But the deal breaker for me was their almost non-existing customer service. A backlog of tickets that don't get replies and a live chat that couldn't do anything related to shipping requests ( a feature they've since disabled )
TBH, I would even go as far as to recommend to just wait for the item to show up on Mandarake or such place over ordering from N-Y. Don't even use them as your last resort haha. If you absolutely need the item, there are better places out there. If you have any outstanding orders, I guess you can just wait it out for them to dump it on a boat eventually, so don't bother contacting them for a shipping change.
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