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View Poll Results: Would you order Figuarts from P-Bandai US? | |||
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05-15-2021, 11:23 AM | #21561 |
Devil from the Depths
Join Date: Dec 2013
Location: Airspace B7R
Posts: 7,718
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They actually let me cancel and refunded me, so... that was easy?
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05-15-2021, 11:31 AM | #21562 |
Veteran Member
Join Date: May 2020
Location: Chicago
Posts: 1,471
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05-15-2021, 11:38 AM | #21563 |
Member
Join Date: Sep 2018
Posts: 755
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05-15-2021, 12:59 PM | #21564 |
Suprise Gamma Future
Join Date: Feb 2020
Location: USA
Posts: 2,852
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Blanket policies are just there to protect business from bad practices. At the end of the day, a place like Tokullectibles is run by individuals who are perfectly capable of making reasonable exceptions.
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05-15-2021, 01:04 PM | #21565 |
Comin' up OOOs!
Join Date: Jan 2012
Location: A place where imports are impossible to find, NY
Posts: 2,428
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Not to mention Tokullectibles isn't like...a faceless company like some other retailers are. From personal experience and what I've heard they're very open to helping out their customers. I went to ask about when SS Ixa was shipping back at the start of the year but noticed I lost my order confirmation email. They were nice enough to let me know the situation, re-send me the email and set up an account for their site so I can keep track of my orders.
Basically don't let the listed policies stop you from reaching out and asking directly about something first.
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05-15-2021, 01:08 PM | #21566 |
Kamen Ride Or Die
Join Date: Aug 2019
Location: Chicago, IL
Posts: 6,157
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And, as someone who runs a store that has official policies, let me also suggest that you go in with the acknowledgement that you're asking for help, that you need a favor. I'm much more willing to bend a rule for someone who knows I'm taking a hit (eating a preorder, doing extra work) than I am for someone who starts throwing around threats and statements about Being A Good Customer or whatever.
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Currently working on: KAMEN RIDER W! Archive of previous shows on KamenRiderDie.com! |
05-15-2021, 01:25 PM | #21567 |
Devil from the Depths
Join Date: Dec 2013
Location: Airspace B7R
Posts: 7,718
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Quote:
Quote:
And, as someone who runs a store that has official policies, let me also suggest that you go in with the acknowledgement that you're asking for help, that you need a favor. I'm much more willing to bend a rule for someone who knows I'm taking a hit (eating a preorder, doing extra work) than I am for someone who starts throwing around threats and statements about Being A Good Customer or whatever.
Basically just following two of my three golden rules: Be polite, and be professional.
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Last edited by Talisman; 05-15-2021 at 01:29 PM.. |
05-15-2021, 08:01 PM | #21568 |
Veteran Member
Join Date: May 2020
Location: Chicago
Posts: 1,471
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Factory sample of Grand Zi-O from the latest blog entry
http://tamashiinations.blog.jp/archives/9731064.html |
05-15-2021, 08:06 PM | #21569 |
Showa Girl
Join Date: Jun 2018
Posts: 9,064
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The statues do look so good
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05-15-2021, 08:10 PM | #21570 |
Suprise Gamma Future
Join Date: Feb 2020
Location: USA
Posts: 2,852
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Yowza that is gorgeous. I really don't even like Zi-O that much, but that suit is just so beautiful.
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