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06-19-2014, 05:14 PM | #11 |
Kids don't like orange?
Join Date: Jun 2013
Location: Canada
Posts: 362
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I'm going to say that I've had mostly good luck with not getting hit with import fees. It's happened once or twice but was minimal. I do avoid shipping with UPS or Fedex so that helps.
I had a package coming to me (from the US actually) last month and it made it past customs just fine, got two hours from my house, and then was shipped back to the US. Looking at the tracking number I was like "what the hell is going on?" Turn out that once it crossed the border Canada Post put a tracking barcode on it, as is tradition, but the idiot at the package sorting facility slapped it right over my address. They couldn't see where it needed to go so they sent it back. USPS wouldn't reship for free since the problem wasn't on their end. I ended up splitting the cost to reship with the seller since it wasn't either of out faults. Canada Post just generally stinks. Their website will give you a price to ship something and then when you actually go to ship it the price is way higher for no reason. The mail delivery person we used to have was also very cool but someone new has had the route for the last couple of months. The new woman doesn't even knock when there is a package. Actually, she often doesn't even bring the package, just puts a notice to pick it up at the post office even when it would fit in the mailbox. The old lady used to just leave it on my doorstep for me. All this brings me to the fact that I have some stuff in my Private Warehouse at HLJ and it's enough to make a good order, especially after their clearance sale. Problem is that I have one preorder for next month but I have an item that is days away from their 60 day limit so I will have to ship my order now. Not a big deal but it would nice if they'd hold it longer. Last edited by Orange Ranger; 06-27-2014 at 04:25 PM.. |
06-24-2014, 08:33 AM | #12 |
SHF Buying Fool
Join Date: Aug 2013
Location: Florida
Posts: 3,586
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UPS continues to get ridiculous. They finally get a system that allows packages to be held before a delivery attempt, but you can't request it. Not only do you have to sign up for their program, which seems to charge for any change to the standard delivery routine, but you have to have the sender make any change requests. What kind of sense does that make? I can imagine companies that do high volume sales will get pissed at constantly getting customer requests to have packages held and the like.
UPS and USPS continue to be the absolute worst. (To be fair, my USPS driver is awesome, but the rest of the system sucks and she's retiring soon and I know I'll end up with a useless jackass.) |
06-24-2014, 12:32 PM | #13 |
Big Bad Wolf.
Join Date: Apr 2013
Location: Raiding tombs.
Posts: 9,529
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I know this is a woes thread, but I have to add a positive note because how often are you positive about shipping? Amazon have to be one of THE best people I have ever had to deal with online, they make everything so easy and they offer such a range of services and don't charge you through the nose for all of them. I now like paying the extra shipping, just because I know with Amazon it's worth the money.
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06-27-2014, 04:27 PM | #14 |
Kids don't like orange?
Join Date: Jun 2013
Location: Canada
Posts: 362
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Amazon has really been aggressive in giving customers a good experience. I wonder how their test markets are going for their own deliver service they are trying.
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06-27-2014, 07:37 PM | #15 |
Tokusatsu Hero
Join Date: Jan 2012
Location: Austin, TX
Posts: 5,525
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While not actually a woe under normal circumstances, I did have an experience with Amazon recently that actually would have been freaking incredible.
S.H. Figuarts Mario came into stock a week early and Amazon decided to begin processing all of the orders for it ASAP. Which means I got a pending charge and couldn't cancel. Sounds great so far, right? Well, I had planned for its shipment to coincide with my move and under the original release date, coupled with the slowest shipping option (still just 3-5 days - so I didn't even take advantage of my Prime!), it should have arrived a week later. Instead it was going to ship before I moved. And it did. A few days after the initial email, on a Friday, it shipped. I moved in the following Monday. I thought it would still be okay because I picked the standard shipping. It arrived Saturday morning. It was barely even 24 hours after being notified of shipping. That is absolutely freaking fantastic! And why I love Amazon. Except I was in another state across the country! >_< Fortunately it does happen for people moving and the office was nice enough to hold it... but it was still embarrassing and I had to deal with my mother prying into what it was (since she was never going to see it and is always nagging about me buying toys)... So in a sense, I'm a little upset because they didn't follow my expectations at all. I expected it to ship when the preorder release date indicated it should. So it came in stock earlier, okay.. But then you also have that expectation of shipping speed. If you pick a slower speed, it's usually for a reason and you probably want that wait, you know? So I'm conflicted because I'm both impressed and a bit peeved that I didn't get what exactly I was asking for/expecting. But at least I got my shit in the end.
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07-25-2014, 03:54 PM | #16 |
Go beyond...PLUS ULTRA!!!
Join Date: Jan 2012
Location: Higher than you'd think, but lower than you'd hope.
Posts: 7,044
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So...I was supposed to get my SHF Cure Moonlight from Mandarake today, and it was marked as delivered, but my mom never saw the box this morning, so I texted OO about it, and he said that maybe it was accidentally confirmed for delivery...so I call my mom, and she tells me to call the 1-800 number, so I do...so I talk to that lady for a while, so one thing she tells me is to call my local post office to see if I can schedule a pickup, so I call them, and they say that the mailman is still on the truck, so I'm like "ok"...so fast forward about a half hour...and I get a call from a number I don't recognize I'm like "Maybe it's the post office" it wasn't I pick up the phone and it's some old lady and she's like "Is this *insert real name here*?" and I'm like "Yes, this is him..." and she's like "Were you expecting a package from Japan?" and I'm like "Yeah" and she's like "It was delivered to me...this is my address, you can come pick it up, and bring your ID" so, I go to the apartments, like literally a 3 minute drive) down the road, and the gate's locked, so I call the lady and she doesn't pick up, but some dude was leaving said apartments then, so I went in, and I looked for the place, and eventually come to the back area, and there's this old dude walking his dog, and he says "Looking for 32?" and i say yes, then he says "It's up there, yeah the mailman just left this at our door, and we didn't know why we got it" so i go up the stairs, and this old lady answers the door, so i give her my ID, and she gives it to me, and I was like "Yeah...that's my address, so I don't get it" and she was like "Yeah, call the post office" and i was like "yeah of course" then we just told each other to have a nice day, and I went on my merry way.
So yeah...that happened today. I'm just glad I have my Cure Moonlight.
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07-25-2014, 03:59 PM | #17 |
Tali's Sidekick
Join Date: Dec 2012
Location: Inside a Tali-Box
Posts: 3,492
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Quote:
So...I was supposed to get my SHF Cure Moonlight from Mandarake today, and it was marked as delivered, but my mom never saw the box this morning, so I texted OO about it, and he said that maybe it was accidentally confirmed for delivery...so I call my mom, and she tells me to call the 1-800 number, so I do...so I talk to that lady for a while, so one thing she tells me is to call my local post office to see if I can schedule a pickup, so I call them, and they say that the mailman is still on the truck, so I'm like "ok"...so fast forward about a half hour...and I get a call from a number I don't recognize I'm like "Maybe it's the post office" it wasn't I pick up the phone and it's some old lady and she's like "Is this *insert real name here*?" and I'm like "Yes, this is him..." and she's like "Were you expecting a package from Japan?" and I'm like "Yeah" and she's like "It was delivered to me...this is my address, you can come pick it up, and bring your ID" so, I go to the apartments, like literally a 3 minute drive) down the road, and the gate's locked, so I call the lady and she doesn't pick up, but some dude was leaving said apartments then, so I went in, and I looked for the place, and eventually come to the back area, and there's this old dude walking his dog, and he says "Looking for 32?" and i say yes, then he says "It's up there, yeah the mailman just left this at our door, and we didn't know why we got it" so i go up the stairs, and this old lady answers the door, so i give her my ID, and she gives it to me, and I was like "Yeah...that's my address, so I don't get it" and she was like "Yeah, call the post office" and i was like "yeah of course" then we just told each other to have a nice day, and I went on my merry way.
So yeah...that happened today. I'm just glad I have my Cure Moonlight.
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Mr. Knuckleman!
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07-25-2014, 06:07 PM | #18 |
Amateur Procrastinator
Join Date: Jul 2013
Location: Colombia
Posts: 7,491
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Quote:
So...I was supposed to get my SHF Cure Moonlight from Mandarake today, and it was marked as delivered, but my mom never saw the box this morning, so I texted OO about it, and he said that maybe it was accidentally confirmed for delivery...so I call my mom, and she tells me to call the 1-800 number, so I do...so I talk to that lady for a while, so one thing she tells me is to call my local post office to see if I can schedule a pickup, so I call them, and they say that the mailman is still on the truck, so I'm like "ok"...so fast forward about a half hour...and I get a call from a number I don't recognize I'm like "Maybe it's the post office" it wasn't I pick up the phone and it's some old lady and she's like "Is this *insert real name here*?" and I'm like "Yes, this is him..." and she's like "Were you expecting a package from Japan?" and I'm like "Yeah" and she's like "It was delivered to me...this is my address, you can come pick it up, and bring your ID" so, I go to the apartments, like literally a 3 minute drive) down the road, and the gate's locked, so I call the lady and she doesn't pick up, but some dude was leaving said apartments then, so I went in, and I looked for the place, and eventually come to the back area, and there's this old dude walking his dog, and he says "Looking for 32?" and i say yes, then he says "It's up there, yeah the mailman just left this at our door, and we didn't know why we got it" so i go up the stairs, and this old lady answers the door, so i give her my ID, and she gives it to me, and I was like "Yeah...that's my address, so I don't get it" and she was like "Yeah, call the post office" and i was like "yeah of course" then we just told each other to have a nice day, and I went on my merry way.
So yeah...that happened today. I'm just glad I have my Cure Moonlight. Glad it got sorted out though. |
07-25-2014, 07:51 PM | #19 |
Go beyond...PLUS ULTRA!!!
Join Date: Jan 2012
Location: Higher than you'd think, but lower than you'd hope.
Posts: 7,044
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Thanks. Same here.
Quote:
Thanks.
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07-30-2014, 02:10 PM | #20 |
SHF Buying Fool
Join Date: Aug 2013
Location: Florida
Posts: 3,586
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Oh, FedEx, usually you're so very good. First, I couldn't complete my usual practice of going online and having the package held at the local facility. I called them and was told the package was too large (?) but they could handle it from their end. Success! Following that, I got a call from them yesterday saying it would be available for pick-up this morning. Nope. In fact, it's still in Memphis where it has apparently taken 13 hours to get across the city and is just now apparently making its way south.
Granted, it's a very minor thing in the annals of shipping problems, but I had rather gotten myself excited for getting hold of the thing today. |
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