[Crown Athlete]

I really hate making these kind of threads but I need some help or advice. I have an order from AmiAmi that they sent out on the 6th. Here is the tracking as of today, the 16th:



I've never had an EMS order, even during holiday weekends, take more than a week. When is it ok for me to contact AmiAmi or file a claim with Paypal?

[Baltan II]

Before you do anything else at all - what does Japan Post say?

One week is a bit premature to contact AmiAmi, and most certainly too soon to file a claim.

[Crown Athlete]

Quote:

Originally Posted by Baltan II

Before you do anything else at all - what does Japan Post say?

One week is a bit premature to contact AmiAmi, and most certainly too soon to file a claim.

Japan Post says "Dispatch from outward office of exchange". Tracking still hasn't updated.

[Crown Athlete]

Still not here and tracking still hasn't updated.

[Thessair]

I've had EMS take as long as four weeks. It isn't common, but it does happen.

[Crown Athlete]

I normally wouldn't freak out over this, but 2 of the items aren't for me.

[Crown Athlete]

It's been 2 weeks and the tracking is still the same. I think on Monday I'm going to file a claim with AmiAmi.

[Crown Athlete]

Still nothing. I even called the USPS and talked to someone in India who just typed in the tracking number and saw what I saw. When is it appropriate to contact AmiAmi?

[Kiwami]

Definitely now, write them. But play it cool, just ask about it and provide the info you collected already.

[Crown Athlete]

AmiAmi got back to me quickly, but I have to wait 2 more weeks before they can do anything. I do hope it comes because I want the items more than the money. Well thanks to anyone who replied or even bothered reading this.