Who do I contact for a defective Figuart?

Dr Kain · 12-04-2012, 01:23 AM

Out of curiosity, who do I contact if I get a defective Figuart? Is it Bluefin if their logo is on the box? Is it Tamashii Nations? I ask because I have a Figuart Zero with two right hands.

Den-O · 12-04-2012, 01:27 AM

Well it depends on what retailer you purchased it from. If it's something you just purchased from a seller then I'd try to contact them. If you got it from an online retailer of some sort then I'd recommend contacting them.

Dr Kain · 12-04-2012, 09:44 AM

Quote:

Originally Posted by Den-O

Well it depends on what retailer you purchased it from. If it's something you just purchased from a seller then I'd try to contact them. If you got it from an online retailer of some sort then I'd recommend contacting them.

The seller doesn't have anymore instock to replace.

Sentai Tamashii · 12-04-2012, 01:33 PM

If it has BlueFin stickers on the box I'd say try to contact BlueFin, if it's Japanese, most manufacturers won't help if you don't have a Japanese address.

12-04-2012, 01:27 AM	#2
Den-O Admin AKA Zordon Content Director @DenO_TokuNation Join Date: Oct 2011 Location: Lexington, Ky Posts: 16,328	Well it depends on what retailer you purchased it from. If it's something you just purchased from a seller then I'd try to contact them. If you got it from an online retailer of some sort then I'd recommend contacting them. __________________

12-04-2012, 01:33 PM	#4
Sentai Tamashii Hade ni ikuze! Join Date: Oct 2011 Location: Flushing, NY. Posts: 3,234	If it has BlueFin stickers on the box I'd say try to contact BlueFin, if it's Japanese, most manufacturers won't help if you don't have a Japanese address. __________________